Website user experience survey template

Help us improve our websiteWhy did you visit our website today?

Just browsing, Looking for specific information, To make a purchase, To get in touch about a query or issue

What device did you use to visit our website today?

Desktop/laptop computer, Tablet or iPad, Phone

How would you rate our website based on navigation?Could you easily find what you were looking for?How would you rate the design of our website?Is there anything specific on our site that you think needs improvement? Please include the page URL if relevantDo you require accessibility tools to navigate websites or to consume content online? If so, could you explain this aspect of your experience on our website?Finally, thinking about websites in general, what aspect is most important to you?

Branding and design, Clear navigation, Performance (e.g. load times), Content, Features (e.g. interactive elements, chatbots)

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Does your website provide a good user experience?

Understanding the gaps in your website is important. Is your content failing to inform, or your branding lackluster or confusing? Perhaps it’s a performance issue you missed in testing. Create a user experience survey and find out where you are going wrong.

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Website user experience survey FAQs:

Providing a great user experience is all about understanding what’s important to your user. Your website should be a reflection of your typical user, taking into account how they prefer to browse and consume content.

An online user experience survey can collect this data, and help inform how you continue to shape and improve your website. Our forms are completely customizable, so you can create a survey that’s tailored to your website, and to your users.