(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Gather deeper insights from your clients and their customers, and use them to improve
The more you know, the more targeted your messaging can be. In a B2B space, it's not enough just to learn about your clients. You've got to understand the end-user, too. An online customer analysis survey will give you the insights you need to improve your product or service.
your customers' customers. In a B2B space, it's all too easy to overlook your client's end-user. But when you find out what they want, you can use these valuable insights to improve your product or service even more.
A customer analysis survey can also tell you about the industry and market your customers are in. You can find out whether it's competitive, how big the market is, and which regions they operate in.
Simply try out our free customer analysis survey template and take it from there. You can use the questions and design we've created for you, or tweak it to fit your needs.
We know that every business is different, so we've made our surveys flexible and completely customizable. When you're done, hit publish, launch the survey in an email, or embed it on your website.
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