(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Program satisfaction survey template
Find out what people think of your program and use the results to improve
Collect up to 3.5x more data with Typeform
Get feedback throughout the planning process
Whether you’re running an event, running an educational course or delivering training, it’s important to know your program will be successful before you get going. How do you find out? With an online program survey.
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Program satisfaction survey template FAQs:
There’s no use waiting until the program has finished to find out whether people are satisfied. A program survey allows you to find out what people think of the program and how they’d change it before it begins.
Whether it’s the timing, location, or the content of the program, the survey results will give you the opportunity to make changes and adapt the program based on audience feedback.
You can use the program survey both before and after the program takes place. This will allow you to understand how to shape the program, but will also tell you how it’s gone and what you can improve on for next time.
When creating events, training or educational courses, audience satisfaction is key. It’s what will bring them back, and provide you with a loyal community of participants. Allow them to help guide the direction of the program, and make suggestions for how to improve.
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