(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
What does your product offer to your customers? Find out with a survey
By understanding what value your product creates, you can shape your marketing strategy and focus your messaging.
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
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Understanding your product, and how it is perceived by customers is key to creating a value proposition. You need to articulate what problem it solves for the customer, as well as the key benefits.
But why do you need a value proposition in the first place? It helps focus your marketing messaging. If your customers could take away just one thing from your product, what would it be? There’s no better way to find out than with a survey.
Collecting survey responses is the first step in creating a value proposition.
Your value proposition survey should speak to the customer, and seek to understand how they view the product, and what obstacles it is helping them overcome.
Once you’ve collected the responses, we’ve made it easy to analyze them with your team. You can download a shareable report, or export your data into a spreadsheet.
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