(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Net promoter score® (NPS) survey template
Find out how willing your customers are to share your brand with their friends or colleagues
Collect up to 3.5x more data with Typeform
An NPS survey built with brains and beauty
Do your brand justice with a slick NPS survey that calculates your score for you. Human-centered UI boosts your completion rates, while smart integrations send data to your go-to apps, helping you visualize results and take action—fast.
With Typeform, you can customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
Net promoter score® (NPS) survey template FAQs:
Customer satisfaction is what keeps your business going. It’s what turns people into repeat customers and what gets them to share how great their experience was with colleagues and friends.
Our NPS survey template allows you to easily collect your score and gather insights so you can monitor what’s good (or not so good) and resolve issues straight away. You can even integrate with business tools you’re already using, making it even easier to manage and report your responses.
Net Promoter Score surveys are commonly used, but not all are built the same. Our forms are completely customizable and intuitive, so while the questions are standard, the experience won’t be.
We designed our surveys to be like a conversation, asking questions one-by-one, so your customer will feel listened to. We aim to create an experience that leaves a lasting mark, removing the usual barriers to completing surveys, like a poor mobile experience, or overwhelming customers with an endless list of questions.
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