(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Process improvement survey template
Streamline your processes and understand how to best implement changes
Collect up to 3.5x more data with Typeform
Get better feedback, build stronger processes
Level up your research with this simple (yet mighty) process improvement form. With a range of question types, a one-question-at-a-time display, and a beautiful interface, typeforms are built to get deeper insights and higher completion rates. For you, this means more actionable feedback, and more ways to improve your processes.
With Typeform, you can 
customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
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Process improvement survey template FAQs:
Whether you’re implementing a process for the first time or trying to understand a lack of efficiencies in an existing process, it’s a good idea to start with a survey. Understanding the way your employees feel, good or bad, is essential in driving meaningful change.
Consider why you are running the survey. Your survey objectives could include gathering feedback or suggestions, or simply trying better understand the details in a process that’s unknown to the rest of the business.
Your survey could take on a number of formats. If you’re looking for quantitative data that can be compared and made into charts and tables, ask close-ended questions. We have a number of question types in typeforms such as sliding scales, star ratings, and option selections. This will give you an understanding of your employees’ feelings towards a process.
If you want more qualitative data, such as opinions and feedback, try free-form text boxes. This is where you can identify issues and gather detailed information such as where road-blocks are and where change is needed.
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