(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Get feedback from your members and keep participation high
Happy members are active members. In order to keep your members engaged, and participation levels high, you need to ensure you’re running your organization well. Use a member satisfaction survey to identify areas where you could improve.
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Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
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Whether you’re a non-profit, local group, political party or a PTA, it’s important to get feedback from your members.
Ask members to complete a member satisfaction survey to uncover areas where you could improve, and gather new ideas or suggestions for the future.
When creating your membership satisfaction survey, think about what elements of your organization you want feedback on. Our forms are completely customizable, so you can be as specific as you need to be.
Typeform allows you to ask both closed and open questions. Use a drop-down menu or a star rating when looking for responses you can compare and qualify, or include open text boxes to get more detailed, qualitativive feedback.
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