(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Find out how to improve your facilities and keep your gym patrons happy
Don’t second guess the services you need to improve on. Ask your customers what they think of your gym with an online satisfaction form and better understand how to improve.
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
Inviting customer feedback is a great way of keeping your patrons happy. Give them opportunities to tell you what they aren’t happy about so you can keep improving.
An online survey is the easiest way for your customers to give feedback. Long, complicated surveys can be an obstacle to completion. Typeforms are simple and quick to complete, helping you get the feedback you’re looking for.
Think carefully about the kind of results you are looking for. Typeforms are built with flexibility in mind, so you can create a satisfaction survey that will help you gather the information you need.
Open questions with free-form responses can provide detailed feedback. This can help identify specific issues or better understand how you could be doing better. Closed questions with a limited number of responses, such as a drop-down menu or sliding scale will provide quantitative results, allowing you to find averages and trends.
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