(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Understand your customer better and shape your product development
Understanding your customers’ feelings towards your product is the best way to provide a solution that will solve their problems. Try a customer attitudes survey and get to know them better.
A customer attitude survey can provide you with insights on not only how a customer feels about a product, but how they approach your business, and how you compare to competitors.
Understand why they selected your product in the first place, or find out if they’d purchase your product again, and if not, why not.
Use this information to inform your product development strategy or shape your marketing messaging.
Surveys don’t have to be boring. Boost your market research strategy with fun, engaging content using Typeform. You can add images and icons to your survey to keep the respondent interested. Incorporate your own branding or design, and keep it casual with our conversational survey style and question types.
Don’t worry. We’re serious where it counts. We’ve got all the features you need to create a survey that provides you with important insights and data.
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