(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Business impact survey template
Assess how businesses are being affected by major change
Collect up to 3.5x more data with Typeform
How do businesses deal with change?
Create a business impact survey to measure how businesses have been affected by major changes, such as a change in policy or process, preventing them from carrying out their normal tasks.
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Business impact survey template FAQs:
A business impact analysis can help you understand how businesses are managing in the face of dramatic or unexpected change. It can help you identify where more support or training is required, or other measures to counteract problems caused by the impact.
Once you have the data, analyze it and build a strategy to roll out across the business. Work with relevant departments to ensure they overcome any difficulties presented to them.
There are two major reasons. The first is that it’s scalable. When wrangling business impact survey data from across the business, no matter how big or small, you need a solution that will give you the data, ready to analyze and all in one place. No manually typing up responses, or copying and pasting required.
Secondly, you want the responses to be easy to analyze. An online survey allows you to ask closed-ended questions. This enables you to produce graphs to easily spot trends and common responses, and also means you can map results year by year, or compare against different data sets.
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