(CES) customer effort score survey template
Use insights to reduce churn and boost customer loyalty
Online community needs assessment survey template
Get insights into what your community need with an easy to build online template
Collect up to 3.5x more data with Typeform
What is your community concerned about?
If you’re trying to understand how to best support your community, start by creating a survey. Collect information that you can turn into a report, and better understand how to help.
With Typeform, you can 
customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
Online community needs assessment survey template FAQs:
Our typeforms have over 17 questions types, making our surveys flexible to suit you. Customize your survey using our template, so that you can get the information you need from your respondents.
You can collect data in a standard format to be exported into another tool—like email addresses—or use our question formats to make the form more fun by adding images and videos.
Make it easier for participants to complete your survey with our online tool. It’s mobile-optimized, simple to use, and gives you the power to share it with anyone you want—whether that’s far and wide, or just a select few.
Collating your data is much easier too. No need to type up your results, you can find them in your typeform account, and export to a simple file. Or, if you’d like to work with the data in another tool, you can choose from one of our many integrations, from Google Docs to Hubspot.
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