Business need a boost? Rule number one: don't make it harder than it needs to be. You just need to ask the right questions to the people who matter most.
Is your business growing as fast as you want it to? Need a boost?
Rule number one: don’t make it harder than it needs to be. You don’t need expensive PR and time-consuming consultants.
Because here’s how successful businesses grow: by talking to the people who matter most to your business.
It’s called feedback. With just a few simple questions, you can save tons of time, money, and other growing pains.
Here are seven surveys to get your company growing fast.
Did you know that only 1 out of 26 unhappy customers complain? The other 25? They run straight to a competitor.
It’s important for you to know how your customers feel about your product, service, and support. And the sooner you find out, the faster you can start making changes.
Preview customer satisfaction surveyGet started with this customer satisfaction survey
The first rule of business: know who you’re selling to.
The same goes for writing blog posts, posting ads, or launching marketing campaigns. Your target audience should guide your every step.
Do you know who your buyers are? What do they want from you?
Big companies invest thousands into persona research. You can get started for free.
Preview customer demographic surveyGet started with this customer demographic survey
Each day there are 500 million Tweets, 4.5 billion Facebook Likes, and 95 million new Instagram photos. This is a huge opportunity for your brand. It also means a lot of competition for fleeting attention spans.
How do you keep your followers engaged? Tap into their inner competitors.
People love to take quizzes and polls to test their knowledge, feel entertained, and compare results with friends. And they share the shenanigans out of these findings. It’s basically free PR.
The even better news? You can quickly create your own social quiz using just an interesting idea and a little drag-and-drop.
Preview social media pollGet started with this social media poll
Here’s the basic idea: don’t waste money building things that people don’t want.
Before you go all out and implement, check to see if people share your enthusiasm.
That means asking potential customers for their feedback early in the process. This will keep you focused on building what your customers want, not what you think they want.
Preview product-market fit surveyGet started with this product-market fit survey
Happy companies make more money. Why?
Start measuring happiness by learning how engaged your employees are with this survey:
Preview employee satisfaction surveyGet started with this employee satisfaction survey
Did you know that keeping existing customers is six times cheaper than finding new ones?
So how do you retain more customers? By understanding why people leave in the first place. And you do this with an exit survey.
It can be as simple as a single question: “Why did you cancel your account?”
The answers will give you instant insight into where your business is leaking revenue. Is it a product issue? Pricing? Poor customer service? Now you can start plugging the right holes.
Preview customer cancellation survey
Get started with this customer cancellation survey
Your website is the front door to your business.
Does your website have the impact you aimed for? Is your value proposition clear? Can people easily find their way around—from your product page, to pricing descriptions, to the content on your blog?
If you’re not sure, it’s time to find out. You can send out this survey with a link, or easily embed it right in your webpage.
Preview website feedback survey
Get started with this website feedback survey template So there you have it. Seven ideas to speed up your company growth with surveys. Now go out there and start a conversation with the people who matter to your business.
Opinions and Expertise
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