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The art of writing product recommendation quiz questions for quizzes that convert
Consumers expect brands to create personalized experiences, from marketing messages to how they shop your site. We’ll show you how your e-commerce brand can personalize using highly effective product recommendation quizzes.
Sheena Fronk  |  11.2024
Struggling with e-commerce engagement? Try product recommendation quizzes
E-commerce brands, are you missing this key tool to drive sales and customer engagement? See how product recommendation quizzes can help you engage customers, increase sales, and give your e-commerce brand a competitive edge.
Sheena Fronk  |  11.2024
The comprehensive guide to B2B lead types (and why your teams need to align)
What's the difference between cold leads, sales leads, and marketing qualified leads? We’re breaking down the different B2B lead types and why getting your teams on the same page is vital for effective lead qualification.
Sheena Fronk  |  10.2024
From transactional to emotional: The psychology behind customer loyalty
Want more loyal customers? Dust off your psychology book. Customer loyalty is all about building an emotional connection and trust with your customers. Oh, and the psychological triggers that turn casual shoppers into raving fans.
Sheena Fronk  |  09.2024
4 tips for starting online conversations with your customers (and how to apply them to conversational marketing)
Want to connect with your audience on a human level? Start with these tips and apply them to your broader marketing efforts, too!
Sheena Fronk  |  09.2024
Is your customer experience strategy up to par? 5 strategies to level up
Customer experience (cx) strategy a little dusty? Dive into these five strategies to level up your cx and start delivering the experience your customers deserve.
Sheena Fronk  |  08.2024
The beginner's guide to building a customer success strategy
A comprehensive customer success strategy can break down customer data silos, improve sales and marketing efforts across the organization, and provide a better, more consistent customer experience. Here's how to build a customer success strategy.
Sheena Fronk  |  08.2024
How to map your customer journey (and build a better customer experience)
A stellar customer journey paves the way for a seamless customer experience (cx)—they go hand in hand. Learn how to map your customer journey, understand the pathways your audience are actually taking, and build a better cx.
Sheena Fronk  |  07.2024