Refund request form template

Please complete this form to start the refund processFirst things first, what's your name? Why are you requesting a refund today?

Item is faulty, Item is not my style, Item does not fit, Item looks different in real life, I have changed my mind

What's the order number so we can identify the item?And what's the name of the item you wish to refund?Enter the item code if availableThanks for the information. Could you provide your phone number so we can start to process the refund?And your email address?Thanks for providing this information. We'll be in touch shortly to process your refund.

Collect up to 3.5x more data with Typeform

Resolving issues more easily

Customer satisfaction relies on consistently providing positive interactions. When customers need customer support, you need to give them a solution as quickly and easily as possible. A refund request form allows customers to make requests hassle-free.

With Typeform, you can customize everything

Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.

Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.

Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.

Refund request form FAQs:

Our templates can help guide you. Start with our suggested questions and amend them or add new questions to gather the information you need. All businesses are different, that’s why our forms are completely customizable.

Once you’ve collected the request, you can simply manage it within typeform, export the data, or use one of our integrations to send the information to a tool like Trello, Zapier or Zendesk.