Support ticket form template
Keep your clients happy and supercharge your customer service with an online support ticket form
Process refunds more easily online
Customer satisfaction relies on consistently providing positive interactions. When customers need customer support, you need to give them a solution as quickly and easily as possible. A refund request form allows customers to make requests hassle-free.
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
Staying on top of your customer support interactions is essential to providing good and timely customer service. Relying on emails or phone calls to collect refund requests can get messy, and be time-consuming.
A refund request form allows you to collect all the information you need in a single interaction, and you can keep your requests in one place, making dealing with them a lot easier.
Our templates can help guide you. Start with our suggested questions and amend them or add new questions to gather the information you need. All businesses are different, that’s why our forms are completely customizable.
Once you’ve collected the request, you can simply manage it within typeform, export the data, or use one of our integrations to send the information to a tool like Trello, Zapier or Zendesk.
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