Understanding what your customers want from you is key to building a product strategy that delights your users. A product satisfaction survey is an important tactic in this strategy.

Find out who your customers are first with some demographic questions. Once you’ve learned yout target customer persona, find out what problems they need solving. The more information you get from them, the more personalized you can be with your approach.

You don’t need to ask every question at once. Consider the key elements that would help you shape your campaign. You can always run more surveys.

Our typeforms are completely customizable, so you can take your product satisfaction survey in the direction that works best for you. Collect detailed written feedback, or have your respondents select from set options.