Hotel employee evaluation form

Employee evaluation forms come down to two things—what are employees doing well, and what can they improve on? In your form, ask questions that cover these two areas, with a focus on your staff’s day-to-day tasks.

To get better data, you’ve got to get specific. If there are certain skills you’d like to assess—like customer service or cleaning standards—frame your questions around this. A mix of qualitative and quantitative question types will help you compare scores year on year, and get the info you need to support and improve your team.

Start by identifying your goals. Are you simply trying to spot areas for improvement, or are you launching a larger employee development initiative? A form can be an important part of this process, and the questions you ask all depend on what you want to get out of it.

The form is just the start. Once you’ve collected the employee evaluations, use the feedback to support your hotel team. Set up meetings to discuss the feedback and plan strategies for improvement.

Use the forms regularly throughout the year, so you can track and measure development, or spot recurring problems.