Post-training survey template
Understand your participants’ training journey, and use feedback to improve processes
Collect up to 3.5x more data with Typeform
Optimize your training course processes
When it comes to providing the best service, the best way to stay on top of your game is by asking your customers—in this case, your training course participants. Use an online post-training survey to find out what they thought of the course from start to finish and use the feedback to tighten your approach.
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Start by clarifying your objectives. What are you trying to learn more about, or improve on? Perhaps you’re doing something new or different, and want to find out what your participants think.
Once you’re clear on what you want to gain from the survey, write questions specific to your goals. Typeform’s online surveys are completely customizable, so you can create them to suit your needs, no matter how specific.
As well as the obvious “what did you think?” make sure you include questions specific to your approach and course structure. Ask about the pre-training expectations and how they matched up—this will help improve your messaging and communications.
It’s also worth asking about the course content and the instructors to make sure you’re giving quality training. A range of questions can help keep people engaged and eager to give more in-depth responses. Use open-ended questions and free-text boxes to collect the detail, and star ratings or sliding scales for data you can compare across all feedback survey responses.
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