Clarify with AI (Beta)

These terms apply to one of the Optional Features you can use as part of our Services. Please click here to learn more.

The Clarify with AI feature offers the ability to generate personalized clarification questions powered by AI based on a respondent's initial answer to an open-ended form question.

For us to offer you this new feature, we need the collaboration of third parties such as Claude Anthropic's LLM models via Amazon Bedrock (“Claude”). Please, acknowledge that Claude is not an affiliate, partner, agent or representative of us. We disclaim any liability for any output, including their accuracy, integrity, quality, legality, usefulness or safety, or any intellectual property rights therein.

Clarify with AI is subject to the limits set forth in the plan you have purchased. Those limits relate to the amount of times a respondent interacts with Clarify with AI and submits a form. By way of example, if you have a limit of 10,000 Clarify with AI completions, each time a respondent submits a form in which the respondent has interacted with a Clarify with AI question, it will count as 1 completion. If there are 2 Clarify with AI questions present in the form and the respondent submits the form, it will count as 2 completions. If you happen to reach the applicable limit to your plan, the form in which Clarify with AI is active will keep open and collect responses, but the question will no longer interact with the respondent using Clarify with AI to become a regular long text question. For clarification purposes, if you have been let use this feature as part of a trial, limits will be enforced as soon as your trial period ends.

Further note that Clarify with AI requires that you share the previous questions of the form and the responses to the Clarify with AI block  of the respondent at issue with the AI third party provider. You are solely responsible for your use of the Clarify with AI when using the Clarify with AI feature, and any losses or liabilities of any kind associated to that use. You shall comply with all rights, obligations, conditions, policies, laws and regulations applying to the use of Clarify with AI. In particular but without limitation, you are responsible for providing any notice and/or obtaining any consent from respondents, where appropriate. You shall defend, indemnify, and hold us harmless from and against any and all Losses, arising out of any Action brought by a third party related to your use of the Clarify with AI.

The usage of this feature is fully subject to the relevant Agreement, which shall be incorporated herein by reference. Any terms not defined in these specific terms shall have the same meanings attributed to them in the Service Terms and Conditions.