5 ways our customers are using Typeform

At Typeform, we love to hear from our customers about how they're using our products to achieve success in a fast-paced digital world.

Here are five stories from customers who have created inspiring solutions to help grow their business.

1. Increasing leads:

Double Denim Marketing grew leads by 50% when they switched from static to interactive contact forms. These forms used logic-based questions to qualify leads, resulting in higher completion rates and better-qualified leads.

"You don’t want to overwhelm your prospects with too many questions or complicated requests all at once. If you keep your ask simple, users will supply the precise information to qualify your leads." Rob Brooks, Founder & Jeanius Marketer, Double Denim

Read the Double Denim story on our blog here.

2. Revolutionizing registration forms:

The Mid Ulster District Council in Northern Ireland transformed their time-consuming registration process for births and marriages with a seamless online booking system using Typeform and Calendly. This new system significantly improved the user experience, for both the team and end user, with over 90% of people now booking on mobile devices.

We chatted to Tom Styles, Founder & Chief Technology Officer at Tailwind Digital who helped the Mid Ulster District Council to bring this project to life.

"We wanted to build an experience that was custom-made and tailored for each user” explained Tom.

You can watch the full conversation with Tom here where he explains the team's challenge and success with automating a complex registration process.

3. Cutting carbon emissions:

ClimateHero created a Typeform-powered carbon calculator that's helped over one million people cut their emissions. Users have pledged to cut more than two tons of carbon emissions collectively, equivalent to removing 1.5 million cars from the roads.

We spoke to Robert Sabelström, Founder of ClimateHero, who shared how they optimize their forms to achieve a 50% completion rate and create an engaging customer journey.

You can try the Carbon Calculator for yourself:

And watch the full interview with Robert here.

4. Enhancing patient engagement and data management:

Online telemedicine start up, Teleclinic has leveraged Typeform for various purposes, including patient feedback surveys. This has led to significant improvements in their net promoter score (NPS) and survey completion rates. 

Typeform's detailed analytics help Teleclinic optimize their forms by pinpointing drop-off points, and its integration with Make workflows facilitates streamlined and automated processes. “We replaced the embedded form in our patient feedback survey with Typeform, and suddenly our NPS increased by ten. We couldn’t believe it.” Philipp Weidenbach, Head of Platform Operations, Teleclinic.

5. Growing an online academy:

The co-founder of APIsec University used feedback results collected via a typeform to enhance their educational platform. The user-friendly interface of Typeform contributed to high engagement and completion rates, making data analysis easy and insightful.

We chatted to Co-Founder Dan Barahona, about APIsec’s overnight success, and how they are now expanding their use of Typeform beyond course feedback into market research, and replacing CRM forms with typeforms. "I would just encourage folks to start to think more broadly about how they use Typeform, not just as a survey tool, but as a client customer prospect engagement technology as well." Dan Barahona, Co-Founder, APIsec University

Learn more from Dan in the full interview here where he shares advice on getting the most from your feedback.