System usability survey template

How was your experience?How would you rate the system on its usability?How easy did you find this system to use?How easy was it to navigate the system and find what you needed?Were you able to complete the tasks you needed to using this tool?

Yes, I could do everything I needed to do, I could do most things, I could do a few things, I couldn't do anything I needed to do

How likely are you to recommend this system to colleagues or friends?If you used our technical support, please tell us how you found this experienceWhat sector do you work in?

Law or government, Education, Construction or engineering, Creative or media, Communications, marketing or advertising

Thank you for completing our usability survey.

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Is your system meeting expectations?

Asking your users about the usability of your tool is the best way to get non-biased, real-time insights, that can help you spot errors and improve your system. A usability survey is a crucial tool when developing a new app or online system to ensure you’re providing the best user experience.

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System usability survey FAQs:

When creating a tool like an app, website, or system you need to ensure it meets the needs of your users. It should be making their life easier, not more difficult.

A usability survey allows you to understand if your tool meets the expectation of your users, if your design and features match real-world use, and to spot any errors that need fixing. Ask questions from your users that give you an idea of how your tool is performing and keep your customers satisfied.

Every tool has a different use case, and every usability survey will be different. That’s why we’ve made typeforms completely customizable. Their flexibility allows you to get the insights that you need for your business.

If you need to know how your app performs on mobile, or whether your tool is easy to navigate, it’s simple with a Typeform survey. Start with our usability survey template, and tailor it to suit you.