Nearly there—you just have to put the questions down onto the 360 survey. And there are two things you have to take into consideration here—the question types you use and how you structure your survey.
Which question types to use
Internal performance management surveys do not require the same cleverly crafted questions that customer-focused surveys need.
This means you can go to town on open-ended questions and get both quality and quantity in your feedback.
Like in our sample questions, a good idea is to use Rating questions with a mandatory comments question to give examples.
More detail gives more accuracy and ultimately provides you with the information you need to take the right steps in the future.
How to structure your 360 feedback survey
So, you have your open-ended questions ready—nice.
Now, you have to structure them clearly.
One golden rule for all surveys is to make sure each question logically follows the last. This doesn’t just make it easier for your colleagues to answer, but you’ll find it a lot simpler to analyze later.
Another aspect that makes life easier for everybody is to focus each question on just one topic.
Questions that span two issues can create confusion, so if you want to ask two things—simply use two questions.