IT Service Request Form Template

Need help?First things first, what's your name?What department are you working in, {{field:9126d844-af7e-4ac0-9677-b7b238e387a6}}?

Reception, Finance, Human Resources, Marketing, Customer Service

Alright {{field:9126d844-af7e-4ac0-9677-b7b238e387a6}}, what seems to be the issue?Is this the first time you've had this issue?What's your staff ID?We'll only use this to find out what computer and software you're using.What's your email address, {{field:9126d844-af7e-4ac0-9677-b7b238e387a6}}?We're sending someone over ASAP.

Collect up to 3.5x more data with Typeform

Fix IT problems before they become bigger

Control, alt, and delete confusing service requests—instead, help your IT wizards and witches get straight to the point. Make this IT service request form the go-to place for all IT issues for faster troubleshooting.

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Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.

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IT service request form FAQs:

It's not about taking away their ping-pong table. It's about taking away unnecessary day-to-day tasks that slow them down and shift their focus to all the wrong things.

This IT service request form can take care of all the manual work involved with incoming issues. It can automatically assign a task to the right person, send a tutorial to the one reporting, and generate reports on the go. That way, your IT team can do what it does best. Plus, a bit of ping pong, too.

We've got a lot to choose from, but here's a solid place to start.

For every incoming response, you can set up automatic Slack notifications to ping the right person. Responses can turn into tasks on your monday.com board, complete with the full description—so people can get to work quickly. With a MailChimp integration, you can send automated responses to people, so they know someone's already working hard to resolve their issue. And to tell them not to push any buttons in the meantime.