Membership Cancellation Form Template

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Make a great last impression

Saying goodbye is never easy. But when members are ready to move on, their cancellation process should be quick and painless. Use this membership cancellation form to collect all your requests in one step. And—if it feels right—ask why they’re leaving. This insight can really help improve your service.

Membership cancellation form FAQs:

1. What should I ask in my membership cancellation form?

Keep it brief, keep it friendly, and always start from empathy—if members are heading for the exit, they won’t want to be kept waiting. So ask for what you need, then hold the door wide open for them.

For starters, always ask for the essentials like names and email addresses. But it doesn’t have to stop there. Give members the chance to tell you why they’re leaving—you never know, you might be losing members for something that’s easily fixable.

2. How can Typeform help me manage cancellation requests?

An organized membership cancellation process is essential for any business. You’ll want easy access to your churn data at all times, so you can see who needs removing from the system—and why.

Luckily, Typeform makes this part easy. Connect your form with our smart integrations that send your data where it needs to be. With a Slack integration, you can set up automatic notifications each time someone submits their form, meaning you can remove them from the system straight away. Or, you can hook your form up to Google Sheets, so requests gather into neat spreadsheets.

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Here's what people say about us

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro

Form builders are as old as the web, but Typeform elevates the medium substantially.

Johnny Rodgers

Product Architect

Slack

We’ve received 3x the responses using Typeform than from a professionally commissioned market research study

Kate Donhoe

Head of Product Marketing

Pitch

Leads from the Typeform integration were twice as likely to convert.

Tobias Wasmer

Marketing Manager @ Volvo Cars

Volvo

You used to need developers to do all this. Not anymore.

Kyle Maltz

Chief Operating Officer

Dollar Flight Club

Typeform is a production-grade system for our entire growth funnel.

Gaurav Vohra

Head of Growth

Superhuman

Typeform helps me attract more responses and a higher response rate than other tools.

Rand Fishkin

CEO + Founder

SparkToro
Collect 18% more data with Typeform compared with our two main competitors in the market

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